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An estimated 93% of behavioral health workers experience burnout, and more than a third spend most of their time on administrative tasks rather than client care. With more than 160 million Americans living in areas with mental health professional shortages, the field cannot afford to lose more workers to burnout and job dissatisfaction.
That’s where Eleos Health — the National Council’s newest Gold partner — comes into play. Using clinically validated, behavioral health-specific artificial intelligence (AI) models to populate more than 70% of progress note content, Eleos reduces documentation time by over 50%. Less administrative workload means less daily stress — which ultimately means less workforce burnout and turnover. With less of their time focused on administrative work, providers can be more focused on what they do best — helping clients and driving better outcomes.
Deployed in behavioral health organizations across 29 states, Eleos Health is the most widely adopted AI platform in behavioral health. And through this new partnership with the National Council, they intend to make AI education, research and provider-centric tools even more accessible across the entire behavioral health industry.
“Given the current surge in demand and shortage of qualified behavioral health clinicians, organizations need to use every available tool to improve quality and boost efficiency,” National Council for Mental Wellbeing President and CEO Chuck Ingoglia said. “Eleos Health’s tools utilize AI to streamline administrative tasks, allowing health care professionals to focus more on direct patient care. The future of care is being shaped now, and partners like Eleos are helping to drive these innovations.”
Built using the largest database of real-world behavioral health sessions and designed specifically for behavioral health provider workflows, the Eleos platform also:
- Meets the industry’s most rigorous security and compliance standards.
- Embeds seamlessly within electronic health records (EHRs) and care processes for in-person and telehealth sessions.
- Offers note automation based on both audio- and non-audio inputs.
- Delivers session-specific care insights to enhance clinical supervision and improve evidence-based practice adherence.
- Supports continuous quality improvement (CQI) through compliant, clinically-formatted documentation suggestions.
Often categorized as “augmented intelligence,” this type of supportive AI focuses on assisting providers, not replacing them.
Importantly, Eleos leverages an in-house team of clinical experts who continually fine-tune the platform’s AI models for accuracy and relevancy. This includes running scientific studies to support product development efforts. In fact, multiple peer-reviewed studies have validated the clinical accuracy and impact of Eleos. Most notably, a randomized controlled trial linked provider usage of the Eleos platform to higher client engagement and improved outcomes for individuals diagnosed with anxiety and depression.
In the coming months and years, Eleos will continue expanding its flexible AI platform to serve even more settings, provider types and use cases—all in service of its mission to empower every behavioral health provider to attain their full potential, creating a measured impact on the lives of those dealing with behavioral health conditions.
Read the full press release announcing the partnership.
